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Free Shipping* within the Netherlands !
All major creditcards, Paypal and iDEAL accepted

What payment methods do you accept?

You can pay in the Dutch Online Store in different ways:
- iDEAL
- PayPal
- KBC/CBC
- Giropay
- SOFORT Banking
- Visa (credit card)
- MasterCard (credit card)
- Bank transfer

Pay with iDEAL
Do you use internet banking at ABN AMRO, ING, Rabobank, SNS bank, Regiobank, ASN Bank, Knab, Triodos Bank, Bunq, Van Lanschot Bankiers, Revolut, Handelsbanken? Then you have access to iDEAL, the easiest way to pay on the internet.- You pay quickly, simply and securely online via your own bank.- You do not need any special software to use iDEAL.- Paying with iDEAL is free at Miccy's.

Pay with PayPal
A PayPal account can be used as a digital wallet. A safe and convenient place where you can store your payment methods and use them easily. All you need is your email address and a PayPal password.- Paying with PayPal is free at Miccy's.- Make secure purchases without providing your credit card number or financial information.

Pay by Credit Card
At Miccy's it is possible to pay with the credit cards of MasterCard, Visa and American Express from Dutch providers. To make your payment with Visacard and MasterCard, you will need a security code that your bank uses for credit card payment.- Payment by credit card is free at Miccy's.- Your credit card details will be sent securely.

What emails will I receive after my order?

As soon as your order has been placed, you will receive a confirmation email. All personal and payment details are checked. If there are any problems, we will contact you.

Can I change or cancel my order?

Unfortunately, it is not possible to change your order after you have received the confirmation email. Cancellation is possible because you have the right to revoke your purchases within 14 days of placing the order. You will then receive the full purchase price back or you can exchange your product for something else.

Can I order without an account?

Yes, you can place an order without an account. If you plan to order more often from the Miccy's Online Store, it is easier to create an account. With an account, your data is stored, so you can order faster. You can also view your order history with an account, update newsletter settings and take advantage of attractive offers.

Can I place my order by phone?

Yes, it is also possible to place your order by telephone. One of our employees will try to help you as much as possible when placing an order. You can reach us by phone during office hours on +31 70 744 7122

How do I place an order?

To place an order, select the desired item and add it to your shopping cart. Once you're satisfied with your choice, follow the instructions on the checkout page to complete your order. Create an account or log in to an existing account. As soon as your order has been received by us, you will receive a confirmation e-mail. Within 24 hours of placing your order, you would have received a confirmation by e-mail. Have you checked your spam/junk e-mail folder?

Is Miccy's website an official supplier?

Yes, the Miccy's website is the official website, which sells authentic Miccy's jewelry directly to the consumer. Unfortunately, due to the quality and popularity of Miccy's jewelry, we have become victims of counterfeiters. If you buy through the Miccy's website, you are sure that you are buying authentic jewelry.

How do I delete my account?

Send an email to customer service at store@miccys.com asking them to delete your account. Make sure you send the email from the email address associated with your account so that we can verify that it is a genuine request.

I can't sign into my account

If you can't sign in to your account, follow these steps:
• Make sure you're using the same email address and password you registered with.
• If you have forgotten your password, click on the "Forgot password" link and enter your email address. We will send you an e-mail with your password.

If you are still having problems, please contact our customer service. Please indicate in as much detail as possible what issues you are experiencing, including screenshots of any error messages you are getting and what you have done so far to resolve the issue.

How do I adjust the data in "my account"?

To change information in your account, go to My Account by clicking on the pop icon at the top right of the search bar, where you can change your personal details and address details and view your orders.

I have not received an order confirmation by e-mail

Within 24 hours of placing your order, you would have received a confirmation by e-mail. Have you checked your spam/junk e-mail folder?
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