Frequently Asked Questions

Questions about your Miccy’s earrings, materials, care or order? You’ll find the answers here. And if you prefer a real-life human, our Customer Happiness Team is always happy to help.

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FAQ

About Miccy’s

What makes Miccy’s Jewelz special?

Miccy’s Jewelz is known for handmade statement earrings with a distinctive, expressive style. Each design combines bold shapes, carefully selected materials and refined craftsmanship. More than an accessory, every pair is created to tell a story and add character to your look.

Who founded Miccy’s Jewelz?

Miccy’s Jewelz was founded in 2012 by Dutch designer Michelle de Hoogh. Michelle still designs the collections herself, inspired by travel, memories, materials and the beauty of everyday moments.

Where does the inspiration for the designs come from?

Inspiration can come from anywhere. A colour seen while travelling, a pattern in a city, a special material, a childhood memory or a moment that suddenly stands out. At Miccy’s, these small sparks of inspiration are translated into earrings you can wear and remember.

Are Miccy’s earrings handmade?

Yes. Miccy’s earrings are handmade with close attention to detail. The brand works with specialized ateliers and skilled makers to bring each design to life with care, precision and quality.

Materials & Craftsmanship

What materials are used in Miccy’s earrings?

Miccy’s works with carefully selected materials such as gold-plated silver, freshwater pearls, crystals, textiles, shell, horn and other natural elements. Each material is chosen for its beauty, quality and character.

Are Miccy’s earrings suitable for sensitive ears?

Miccy’s earrings are made with high-quality components, including gold-plated silver. This makes them suitable for many people with sensitive ears. If you are highly sensitive, we always recommend checking the material details on the product page before ordering.

Are the earrings heavy?

Although many Miccy’s designs have a bold look, comfort is always considered during the design process. Many earrings are lighter than they appear and are designed to feel balanced when worn.

Are Miccy’s designs limited edition?

Many Miccy’s designs are produced in small quantities, and some pieces are unique or available only for a limited time. This keeps each pair special and not widely seen.

Styling & Care

How should I style statement earrings?

Statement earrings are made to be seen. Wear them with a simple outfit to let them shine, or combine them with a more expressive look if that feels like you. There are no strict rules. The most beautiful way to wear Miccy’s is with confidence.

Can I wear Miccy’s earrings every day?

Yes, many designs can be worn both casually and for special occasions. It depends on your personal style. Some women choose a bold pair for everyday wear, while others save their Miccy’s for moments that call for something extra.

How do I take care of my earrings?

To preserve their beauty, avoid contact with water, perfume, hairspray and chemicals. Store your earrings in a dry place and preferably in their pouch or box. Because many designs are handmade, they deserve a little extra care.

Can I travel with my Miccy’s earrings?

Absolutely. We recommend storing them carefully in their original packaging or a protective jewelry pouch while travelling. This helps prevent scratches, pressure or damage to delicate materials.

Shipping, Returns & Exchanges

Where can I buy Miccy’s earrings?

Miccy’s earrings are available through the official online store and selected boutiques across Europe and the Middle East. Buying through official Miccy’s channels ensures authenticity and quality.

Do you ship internationally?

Yes, Miccy’s ships internationally. Shipping options and costs are shown during checkout, based on your delivery address.

Can I cancel or change my order?

Once an order has been placed, it may not always be possible to change or cancel it. If you made a mistake, please contact our Customer Happiness Team as soon as possible and we will do our best to help.

What is your return policy?

If your order is not quite what you hoped for, please check our return policy or contact our Customer Happiness Team. They will guide you through the next steps with care.

Get in touch

Have questions about your order, or a general enquiry?